Artificial Intelligence How can an AI resourcing bot help improve your CX? Imagine you had someone in your business who knew the strengths of all your team members inside out. They know who is working, having lunch, taking time off. They have
AI How to guide: From Agent to Super Agent Agents are the lifeblood of your customer service operation. They are often the first port of call for a customer who needs and wants to contact you with queries, questions,
