personalisation Dear ᐸInsert Nameᐳ from ᐸInsert Company Nameᐳ "Personalisation as an approach is becoming increasingly anticipative. (…) Relevance and cut-through are becoming the drivers of purchase decisions and the cornerstone of a great Customer Experience" (CX) (KPMG).Personalisation is
You are running out of time. Here are 5 ways how to fix it! (Retail Edition) The shopping experience is drastically changing. Retailers are facing an increasing demand to deliver an experiential shopping experience with more convenience, personalised service and faster interactions and responses. As a
