Artificial Intelligence IVA: The future is now Virtual assistants have come a long way since their debut more than 20 years ago. But today, any Conversational Artificial Intelligence, still gets a bad rap. Ask your everyday customer
Artificial Intelligence How can an AI resourcing bot help improve your CX? Imagine you had someone in your business who knew the strengths of all your team members inside out. They know who is working, having lunch, taking time off. They have
CX The Millennial age of CX: How generational divisions are impacting digital transformation We are entering a new age of tech revolution. The Internet Of Things is expanding, the integration of AI is becoming almost imperative and the way people are connecting and
Remote Working Facing the challenges of a distributed workforce Current lockdown conditions are forcing organisations to reconsider the effectiveness of their business continuity plan. Businesses must address how a modern workforce can operate efficiently, as it adopts and adapts
Remote Working Raconteur Remote Working Lokulus is pleased to be supporting Raconteur's 2-part report on remote working. Part 1 is now live so take a look. Part 2 will be published in mid-June 2020 where
