Covid-19 Coronavirus ushers in a new age for contact centres Contact centres had to adapt rapidly to life in lockdown, but their insights could open up new opportunities for improving interaction and working remotely in the digital age. Of all
Covid-19 Moving a workforce from office to home in the wake of COVID‑19 As the world is dealing with the COVID-19 pandemic and there is a small chunk of light at the end of the tunnel, I have been reflecting on the position
Remote Working Facing the challenges of a distributed workforce Current lockdown conditions are forcing organisations to reconsider the effectiveness of their business continuity plan. Businesses must address how a modern workforce can operate efficiently, as it adopts and adapts
Remote Working Raconteur Remote Working Lokulus is pleased to be supporting Raconteur's 2-part report on remote working. Part 1 is now live so take a look. Part 2 will be published in mid-June 2020 where
