Artificial Intelligence IVA: The future is now Virtual assistants have come a long way since their debut more than 20 years ago. But today, any Conversational Artificial Intelligence, still gets a bad rap. Ask your everyday customer
BeMoto Invests In Lokulus C/Ex Tech Pulse As It Continues Ambitious Growth Curve “Good digital customer service is critical to our business as a modern, efficient, service oriented business with a strong reliance on flexible and remote digital technology, so it’s imperative
personalisation Dear ᐸInsert Nameᐳ from ᐸInsert Company Nameᐳ "Personalisation as an approach is becoming increasingly anticipative. (…) Relevance and cut-through are becoming the drivers of purchase decisions and the cornerstone of a great Customer Experience" (CX) (KPMG).Personalisation is
